Regional Director- Northshore
Listed on 2026-08-15
-
Management
Operations Management, Client Relationship Management, Area Manager, General Management
Regional Director
At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help them achieve financial success. If you thrive in an environment with team members who truly enjoy what they do and you are sales driven and motivated to succeed, then OnPath is the place for you!
Voted twelve years in a row as one of the Top 40 Places to Work by the Times Picayune, we offer:
- Competitive Compensation
- Impressive Benefits Package including Medical, Dental, Life Insurance, and 401(K) Plan
- Paid Vacation, Wellness, Sick Time, and more!
Interested? Become part of the OnPath team that believes exceptional service defines the core of who we are. We are looking for a Regional Director for our Northshore locations to join our team! The salary range for this position is $96,137.75 to $ based on skills and experience. This position is classified as On-site.
SCOPE:
The Regional Director is responsible for overseeing the operations and performance of multiple branches within a designated district. This role involves leading branch managers, ensuring high levels of member satisfaction, achieving financial goals, and maintaining operational efficiency. The Regional Director plays a key role in driving growth, community engagement and fostering a positive work environment. The Regional Director will assist employees and all appropriate internal credit union partners.
Conducts daily business interactions and maintains constant alignment with OnPath's mission, culture, and core values. Encourages others to act with mission, culture, and core values in mind always. Demonstrates initiative and sound judgment in the absence of specific direction from management. Ensures value through decision making that supports credit union goals and interests. Passionately displays a desire to build rapport and expand relationships with all members both internally and externally.
Stays informed on OnPath's products and services to provide the right recommendations to the right members at the right time. Promotes and maintains a positive image of the credit union to peers, members, and communities we serve.
Major
Duties and Responsibilities:
- Provides leadership, guidance, and support to branch managers within the district to ensure each branch operates in alignment with the Credit Union's strategic goals and objectives.
- Regularly conducts performance evaluations, set goals, and develops career development plans for branch managers to enhance their professional growth.
- Fosters a positive and inclusive work environment that promotes teamwork, accountability, and continuous development.
- Regularly analyzes corporate scorecard and branch performance reports to identify opportunities for improvement and growth.
- Collaborates with branch managers to develop and implement strategies that drive the achievement of financial goals.
- Ensures that all branches consistently deliver a high level of service that meets or exceeds member expectations.
- Addresses and resolves escalated member concerns promptly and satisfactorily, maintaining strong member relationships.
- Promotes and supports community involvement initiatives within the district to enhance the Credit Union's presence and reputation.
- Collaborates with senior management to develop and implement district growth strategies, identifying and assessing market opportunities and trends to drive business.
- Leads initiatives aimed at enhancing product offerings, improving member services, and optimizing operational processes.
- Ensures that all branches comply with regulatory requirements and internal policies by conducting regular audits and assessments to identify and mitigate risks.
- Stays informed of changes in laws, regulations, and industry standards that may impact branch operations, ensuring that the branches adapt accordingly to maintain compliance.
- Monitors and manages branch performance metrics, including sales, member service, and operational efficiency, to drive consistent results.
- Implements and maintains best practices to enhance operational efficiency…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).