Assistant Store Manager - Manhattan , CA

Position Overview:

The Assistant Store Manager will serve as a brand ambassador and a dynamic business leader, dedicated to delivering elevated experiences for clients and the internal team. This role supports the Store Manager to build and develop a high‑performing sales team, ensuring the store provides exceptional service at every touchpoint and driving business success through coaching, leadership, and strategic insight.

• Ability to meet and exceed store sales plan
• Assist Store Manager in staffing and developing a best‑in‑class team
• Demonstrate strong business acumen using all tools and support within the framework of the business
• Partner with the Store Manager to drive topline results
• Act as a brand ambassador in the local market/mall to drive brand loyalty and business
• Understand and use all retail systems and reporting tools
• Maintain, support, and enforce company operations, standards, and practices, ensuring compliance and clear communication of all pertinent information to the team

• Coach, develop, and motivate the sales team to meet performance goals through ongoing feedback and support
• Escalate performance concerns to the Store Manager
• Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability
• Commit to delivering results and actively monitor personal and store metrics to achieve goals
• Model and enforce dress code compliance
• Prioritize customer and employee experience over workload or tasking
• Demonstrate confidence when leading the team and managing the store
• Take initiative and maintain a high level of ownership and accountability for results, personally and as a team
• Contribute to long‑term growth by recruiting high‑level candidates and developing a store team capable of meeting service and sales goals

• Cultivate an inviting atmosphere that makes every client feel genuinely welcomed, engaged, and deeply valued
• Develop a client engagement mindset with the purpose of building long‑lasting relationships
• Leverage data, tools, and key metrics to drive business results while increasing client retention and cultivating long‑term loyalty
• Provide a personalized and positive in‑store experience by delivering excellent service, taking a solution‑oriented approach to client inquiries, and efficiently handling all transactions and returns
• Demonstrate leadership by playing an active role on the sales floor

• Minimum of 2+ years of sales management experience in luxury retail or related field
• Bachelor’s degree in a related field is preferred
• Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business
• Excellent communication skills and the ability to lead a diverse team
• Strong understanding of luxury fashion, trends, and visual merchandising
• Flexibility to work demanding schedules, including weekends and holidays

$26.00 - $30.00 hourly plus 2% commission on all personal sales.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑day use of marijuana, or any combination of two or more of the characteristics listed here.