Licensed Optician-Manhattan , CA-
Listed on 2026-07-01
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Retail
Retail Associate/ Customer Service, Retail Sales, Merchandising
Requisition
933416
Store #003374 Lens Crafters
PositionFull-Time
Company OverviewLens Crafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions.
Responsibilities- Welcome all customers and set expectations.
- Custom fit glasses and precisely place prescription in lenses.
- Act as a leader in optical acumen.
- Take and record measurements, accurately adjust and fit eyewear, ensuring finished eyewear meets standards and customer needs.
- Assist team with complex product needs and prescriptions.
- Use technology accurately despite time pressure and customer volume, demonstrating exceptional product knowledge and appropriate tool use.
- Proactively explore root causes of issues, forward‑think, ensure customers are satisfied, exceed expectations, and drive solutions.
- Multitask, prioritize, and manage time with competing priorities.
- Strive to achieve exceptional results on brand KPIs and competencies.
- Take pride in store appearance, keeping store clean, attractive, and organized.
- Inform management of safety opportunities and demonstrate safe work practices.
- Be resourceful and self‑motivated with a desire for continual learning, improvement and results.
- Adhere to company policies and procedures, including discounts, promotions, and inventory management.
- High school graduate or equivalent.
- State licensure.
- Optical dispensing experience.
- Strong customer service skills: communicator, listener, and team builder.
- Knowledge of current store merchandise.
- Strong basic math skills.
- Awareness of current fashion trends.
- Selling skills – ability to use and carry an iPad or tablet.
- Familiarity with POS, computers, and calculators.
- Embrace new technology and change.
- Previous customer service and retail experience.
$25.02 - $39.02 per hour.
Equal Opportunity EmployerWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
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