PT Sales Associate

Job Details

• Location:
  
  Manhattan Village - Manhattan Beach, CA 90266
• Position Type:
  Part Time
• Education Level: High School
• Salary Range: $19.59 - $21.80 per hour
• Travel Percentage:
  Up to 25%
• Shift: Any
• Job Category:
  Retail

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. We are looking for someone who loves sustainability, builds relationships, and is dedicated to making every customer experience extraordinary.

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge, effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, managing quotes, closing sales, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues to ensure a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations, including opening & closing the store, inventory, exchanges, marketing, promotions, and ensure they meet company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

• Core Values:
  Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table‑Stakes Values:
  Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours, including evenings, weekends, and holidays.
• Able to effectively utilize technology for sales and customer support, including demonstrating products, assisting customers, and utilizing internal CRM systems.
• Support Lovesac’s omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores, and third‑party vendors, as well as remote customer service shifts.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third‑party vendors, and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy, and ensuring the comfort and safety of persons and property.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position to position or be able to assemble furniture while working on the selling floor. This position routinely requires bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, and climbing.

• Competitive hourly wage
• Quarterly sales bonus payout
• Flexible hours and remote shifts
• Paid time off & holiday pay
• 401(k) matching contribution
• Health plan discount
• Employee assistance program
• Financial wellness tools
• Associate discounts
• Pet insurance

Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1½ times their regular rate for any hours worked over 40 hours in a work week and 1½ times their regular rate for any hours worked on company‑recognized holidays. Eligibility and terms for all benefits listed are as outlined in…