Security Officer Lobby Attendant

Allied Universal -  - Responsibilities:
Provide customer service at the front desk by following site-specific procedures, screening and directing visitors, and supporting access control processes for a technology and media-focused location.;
Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to the appropriate contacts and/or emergency services when appropriate.;
Monitor lobby activity, cameras, and entry points to help support security-related operations and report unusual activity, maintenance concerns, and/or policy violations.;
Verify visitor identity, issue visitor credentials when required, maintain accurate logs, and communicate clearly with employees, vendors, and guests regarding entry procedures.;
Answer phones, manage incoming inquiries, and support reception-related duties while maintaining a professional presence and following Allied Universal standards and site-specific policies.