Program Support Assistant

Summary

The Program Support Assistant provides comprehensive administrative and operational support to program leadership, staff, and stakeholders. This role is responsible for coordinating daily administrative functions, maintaining organized records, managing communications, supporting scheduling and reporting activities, and ensuring smooth program operations. The ideal candidate possesses strong organizational abilities, excellent communication skills, proficiency in Microsoft Office 365, and the ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and professionalism.

Program Support Assistant display varied skills and qualifications. They operate in the background, supporting administrators so they can succeed in their specific roles. A few specific skills that administrative assistants should possess include:

• Decision-making: administrative assistants need to make independent decisions daily, addressing the best way to handle specific tasks.
• Communications and collaboration:
  An administrative assistant must collaborate with other administrators, support personnel, management and clients on a regular basis.
• Organizational skills:
  The ability to maintain order helps ensure executives do not miss appointments or deadlines.
• Professional writing skills:
  Their emails, letters, documents and social media posts reflect upon their employers, therefore, professional writing skills using proper spelling and grammar is essential.
• Effective time management, organizational skills, written and verbal communication skills, business management, attention to detail, and the ability to learn new computer programs
• Proficiency with Microsoft Office 365 suite of software packages
• Sufficient aptitude in mathematics and general accounting, bookkeeping, and billing knowledge.