Sales and Service Technician

Position Summary

Retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. The primary responsibilities include serving the customer by assessing needs, recommending products or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Pay Range: $16.00 - $23.90

• Customer service, sales, and customer issue resolution (75%).
• Basic vehicle service tasks (oil changes, tire services, fluid checks) – 25%.
• Store operations such as opening/closing, inventory, displays – as needed.
• Assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Learn all aspects of store operations and flex between front‑office and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer‑service mindset with a focus on career growth.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or non‑traditional education through a training program, certification, or other evidence of a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management/supervisory experience is a plus.

• Medical, Dental, and Vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.