Title Operations Specialist Tier 2

Title Operations Specialist Tier 2

At Purple Wave, every successful auction starts with confidence—confidence that assets are listed accurately, ownership can transfer smoothly, and every detail meets the standards our buyers, sellers, and teams depend on. The Title Operations Specialist Tier 2 plays a key role in making that happen. This position is based in the Manchester, KS office and reports directly to the Title Operations Manager.

• Support Title Operations Specialist Tier 1 coworkers by processing incoming and outgoing title documents and updating internal systems accurately.
• Maintain and update internal systems to track the flow of work and information.
• Monitor workflow processes to ensure efficiency and compliance with title transfer standards.
• Coordinate with the Lender Services team to maintain adherence to protocols.
• Collaborate within the Title Operations team to learn and solve problems.
• Review contracts, titles, and title documents for transfer‑ability, identifying errors, omissions, and inaccuracies.
• Collaborate with other departments, especially the Listing Operations team, to ensure seamless processes.
• Monitor all forms of communication for incoming questions, documents, and updates and take appropriate action.
• Interpret operational protocol and exercise judgment when publishing items.
• Participate in training sessions to enhance knowledge of title standards, processes, and procedures.
• Collaborate with the Title Operations Manager to maintain and enforce comprehensive standards for title transfer‑ability.
• Assist the Purple Wave sales team in the field with questions and support as needed.
• Assist in updating training documents and materials on the latest state laws and regulations.
• Act as a subject‑matter expert to resolve title issues, find efficiencies, and provide answers to team members, buyers, and sellers.
• Investigate, resolve, or elevate issues regarding asset transfer‑ability.
• Ensure mandatory listing standards for all title‑able assets are maintained.
• Complete weekly out‑of‑bounds title reviews and communicate findings to relevant parties.
• Undertake additional assigned duties as requested.

• High school diploma or equivalent.
• Minimum 1 year of experience working with titles.
• Proficiency in using software and applications.
• Strong attention to detail and accuracy.
• Excellent problem‑solving and analytical skills.
• Exceptional verbal and written communication and interpersonal skills.
• Ability to work independently and manage multiple tasks and priorities.
• May be requested to complete position‑specific skills assessments.
• Applicants must be a U.S. citizen or eligible to work in the U.S.
• Requires the ability to satisfactorily complete a background check.

• Full‑time, hourly, non‑exempt, eligible for overtime.
• Office hours are 8 a.m. – 5 p.m., Monday through Friday; overtime may be required to meet due dates and is compensated per U.S. Department of Labor requirements.
• Based in the Purple Wave headquarters in Manhattan, KS.
• Typical work includes prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to access various departments of a given location.

• Hourly rate varies based on experience and qualifications, typically ranging from $19.00 to $20.00 per hour, paid bi‑weekly.
• Monthly bonus program based on company’s monthly revenue (90 % = $300, 100 % = $600, 110 % = $900, 120 % = $1,200).
• Health, dental, and vision insurance.
• 401(k) plan with an employer match up to 4 % starting the first day of employment.
• Company‑paid life insurance with options for supplemental coverage.
• Fully paid short‑term disability provided by the company.
• Three weeks of PTO annually (details shared during onboarding).
• Employee stock purchase program (ESPP) – eligible to purchase company stock at a discount after 90 days, with enrollment opportunities each May and November.

Equal Opportunity is a Purple Wave, Inc. policy. It is our practice to select the best‑qualified candidate for each position in the organization. No employee of the Company will discriminate against an applicant for employment or a fellow employee because of race, creed, color, religion, sex, national origin, ancestry, age, or other physical or mental disability, military or veteran status.

As a condition of your employment, you will be required to sign the Company’s Authorization for Background Check and to provide the Company with documents establishing your identity and right to work in the United States.