Senior Product Manager, Technical

• Manages development of adoption tools and training materials
• Familiarity with ChatGPT, Claude or similar products to accelerate operational aspects of the Product role
• Identify execution, operational, organizational issues that impede product success
• Drive improvement plan to change or resolve issues (within sphere of influence)
• Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste;
  Dev Ops CICD
• Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering
• Works with outside partners and other third parties
• Develops positive working relationships with Customer groups or Customer Representatives
• Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies
• Develops adoption tools and training material for Technical Product Management team
• Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
• Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
• Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
• Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
• Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
• Also responsible for other duties/projects as assigned by business management as needed

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
• Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience
• 6+ years’ experience in hands on technical writing, production code, solution engineering, or technical architecture in large scale company / application / product environment
• 7+ years of relevant Product Management experience in an agile software product development environment
• Advanced level understanding of customer experience
• Preferred:
  Certified Scrum Master (CSM)
• Preferred:
  Scrum Product Owner Certification (CSPO)
• Preferred:
  Other Technical Certification
• Preferred:
  Agile Certified Practitioner (PMI-ACP)
• At least 18 years of age
• Legally authorized to work in the United States

Demonstrates expertise in Product Management with a strong focus on Agile methodologies, technical writing, and customer experience. Proficient in managing the product lifecycle and collaborating with cross-functional teams to drive successful product delivery.

• Product Management Experience
• Agile Methodologies
• Technical Writing
• Customer Experience Understanding
• Scrum Master Certification

• Technical Writing
• Solution Engineering
• Product Lifecycle Management
• Data Analysis
• Agile Ceremonies Coordination
• Market Research
• Feature Prioritization
• Risk Assessment
• Dev Ops CICD
• Lean Practices

• Collaboration
• Relationship Building
• Problem Solving
• Communication
• Organizational Skills

• Certified Scrum Master (CSM)
• Scrum Product Owner Certification (CSPO)
• Agile Certified Practitioner (PMI-ACP)
• Other Technical Certification

• Product Development
• Technical Architecture
• Customer Groups
• Cross-Functional Teams
• Operational Improvement

• ChatGPT
• Claude
• Agile Tools
• Project Management Software
• Collaboration Platforms