Clinic Coach for Operational Excellence

LOCAL CANDIDATE TO PLEASANTON ONLY OR OPEN TO RELOCATE TO Kansas City, MO NO C2C CANDIDATES

Job Posting

Title:

Project Coordinator

Location –Kansas City, MO

Pay: $20/hr - $24/hr

Description

Implementation Consultant I

The Clinic Coach serves as the primary performance partner for assigned clinics, using data insights and operational expertise to identify improvement opportunities, influence behavior change, and drive measurable results. This role supports smaller, focused clinics by delivering targeted, consultative coaching to optimize performance and operations.

The Clinic Coach exercises independent judgment in prioritizing efforts, identifying performance risks, and recommending corrective actions aligned with operational objectives. Through structured coaching, performance analysis, and standardized playbooks, this role closes performance gaps, strengthens accountability, and sustains operational excellence.

• Manages a portfolio of smaller, lower-complexity clinics with limited-service breadth, maintaining accountability for overall performance outcomes.
• Serves as a trusted partner to clinic stakeholders, using data-driven insights and operational expertise to identify improvement opportunities, influence adoption of best practices, and drive sustained performance improvement.
• Exercises independent judgment to proactively assess performance, prioritize focus areas, and implement actions that enhance operational effectiveness across the clinic portfolio.

• Reviews clinic performance data to identify trends, assess gaps, and prioritize improvement opportunities using established benchmarks and thresholds.
• Interprets performance insights to determine appropriate, clinic-specific coaching strategies and interventions.
• Leads structured, results-focused coaching conversations that drive clarity, accountability, and action.
• Provides consultative guidance to clinic staff and leaders on operational performance, service delivery, and adherence to standards.
• Influences behavioral and process changes that improve execution, strengthen operational discipline, and deliver measurable performance outcomes.

• Assesses clinic capability gaps and identifies targeted learning and development opportunities aligned with performance needs.
• Provides consultative guidance on training resources, reinforcing adherence to SOPs and service expectations while tailoring recommendations to clinic-specific challenges.
• Facilitates the adoption of operational best practices through coaching, training, and performance-based discussions.
• Influences continuous skill development and capability building to support sustained performance improvement.

• Monitors key performance indicators and tracks progress against identified performance gaps and action plans.
• Conducts structured follow-ups to ensure completion of commitments, reinforce accountability, and sustain momentum.
• Evaluates the effectiveness of coaching interventions and adjusts strategies and action plans to drive sustained performance improvement.
• Proactively identifies emerging risks and implements corrective actions to mitigate impact on clinic performance.
• Escalates persistent or high-risk issues to senior coaches or leadership, providing clear insights and recommended actions.

• Maintains accurate coaching logs and notes.
• Tracks improvements tied to coaching focus areas.

• Partners with Operations, Training, and other internal stakeholders to resolve performance barriers and improve clinic effectiveness.
• Provides frontline insights and recommendations that contribute to process and program enhancements.

• Develops and manages clinic-specific improvement plans to address operational gaps and achieve targeted performance goals.
• Uses performance data to measure progress, evaluate outcomes, and recommend corrective actions.

• Strong written and verbal communication skills, with the ability to deliver…