Channel Contracts and Communications Specialist

Responsibilities

• Lead the development and distribution of coordinated channel partner communications, including promotions, announcements, pricing updates, product specifications, and program notices.
• Collaborate cross-functionally with U.S. Commercial stakeholders to gather, verify, and approve information prior to internal and external communication deployment.
• Ensure communications are timely, accurate, and aligned with established standards, target audiences, and business objectives.
• Own and maintain the channel communication platform, Channel Content site, and Product Specifications site, ensuring content, collateral, and product information are current, accurate, and consistently managed.
• Identify and implement opportunities to enhance communication effectiveness and strengthen channel partner engagement.
• Draft channel partner agreements, amendments, and supporting documentation, including exhibits and scopes of work, ensuring accuracy and alignment with business and legal requirements.
• Develop and maintain standardized agreement templates and supporting resources to improve consistency and efficiency.
• Create and refine contracting processes and tools, while identifying and implementing improvements to streamline workflows, reduce cycle times, and simplify execution.
• Manage the full contract lifecycle for channel partners, including initiation, execution, renewal, and termination.
• Track contract terms, renewal timelines, and key milestones; proactively communicate upcoming expirations and required actions.
• Maintain a centralized, organized repository of all partner agreements and related documentation.
• Ensure agreements are properly routed, executed, and accessible to relevant stakeholders.
• Identify and elevate contract discrepancies, compliance gaps, and risk areas.
• Advise business stakeholders on communication obligations, notice requirements, and contractual provisions, ensuring alignment between agreements and external communications.
• Support internal stakeholder enablement by providing guidance on contract processes, expectations, and key terminology.
• Provide project support to U.S. Channel Operations team members to support execution of key business initiatives and priorities.

• 3–5 years of professional experience in contract or agreement management
• Familiarity with agreement management systems, including electronic signature systems
• Strong written and verbal communication skills, with demonstrated attention to detail
• Experience drafting, reviewing, and organizing business agreements or contracts
• Self-starter with a proven ability to manage competing priorities and deliver high-quality work
• Collaborative mindset with the ability to build effective partnerships across teams
• Strong organizational skills and the ability to manage multiple deadlines simultaneously
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook

Demonstrates expertise in contract management, including drafting, reviewing, and organizing agreements while ensuring compliance and alignment with business objectives. Proficient in enhancing communication effectiveness and managing cross-functional collaborations to support channel partner engagement.

• Contract Management
• Agreement Drafting
• Communication Skills
• Project Support
• Organizational Skills

• Contract Lifecycle Management
• Agreement Management Systems
• Electronic Signature Systems
• Document Organization
• Attention to Detail

• Collaborative Mindset
• Self-Starter
• Ability to Manage Competing Priorities

• Channel Partner Communications
• Contractual Provisions
• Compliance Gaps
• Stakeholder Enablement
• Business Objectives

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook