Senior Credit and Collections Analyst

MAPS Florence Manahatt KS Florence Corporation 5935 Corporate Drive Manhattan, KS 66503, USA

The Senior Credit and Collections Analyst supports the finance function by conducting credit investigations, recommending credit terms and limits, and managing customer accounts to reduce bad debt and improve cash flow. Exercising independent judgement and discretion within departmental policies and procedures, this role engages directly with customers to resolve past‑due balances, disputes, deductions, and invoice discrepancies, while fostering strong customer relationships.

This position operates independently to manage complex customer issues, including account reconciliations, credit/debit memos issuance, RMAs, rebates, electronic invoicing, and sales tax related items. The Senior Credit and Collections Analyst analyzes credit data, monitors AR aging, prepares financial reports (e.g., DSO analysis), and implements process improvements.

Collaboration with Sales, Marketing, Order Operations, and Finance is essential, as is mentoring junior team members. The role requires strong judgment, in‑depth credit and collections skills, attention to detail, and timely response to internal and external inquiries, typically within 24 hours.

This role contributes to key financial decisions and strategic initiatives that directly impact the Company’s cash flow, working capital and customer relationships.

All your life, you've been a thinker — a practical innovator with rolled‑up sleeves, a strong sense of purpose and healthy dose of optimism. A maker who gets things done. If you dream of using technology to make a difference in the world, we want you with us.

At Gibraltar, we're solving big problems and pushing the boundaries of what's possible, changing lives with smarter products and services in agtech, renewable energy and residential products that will shape a better future for people and the planet. So we're looking for more than great talent, we're looking for good people with a unique point of view — creators ready to tackle our most important challenges.

If you thrive in a collaborative and inclusive culture, working side by side with talented teammates or hand in hand with customers and communities to solve real‑world technology problems, we want to hear from you.

• Analyze credit data and financial statements to assess customer credit risk.
• Independently evaluate and recommend credit line adjustments, often making decisions on high‑impact customer accounts with limited oversight.
• Collaborate with external credit associations and business contacts to exchange credit information.
• Lead resolution of high‑complexity AR issues that require critical thinking, negotiation, and collaboration across multiple departments (internal and external).
• Serve as a subject matter expert in credit risk assessment and collection practices, providing guidance to cross‑functional stakeholders and influencing credit policy decisions.
• Identify, propose, and implement process improvements related to credit, collections, and AR reporting, with authority to influence policy and procedures.
• Strategically manage end‑to‑end collection activities, using discretion to prioritize efforts, negotiate payment arrangements, and escalate appropriately.
• Post and reconcile cash, credit, and adjustment transactions in the ERP/finance system; ensuring integrity of subledger transactions, obtaining proper approvals, and account reconciliations.
• Monitor and manage the full AR portfolio, ensuring timely delivery of invoices, statements, and supporting documents. Investigate and resolve customer delinquency, deductions, short payments, and disputed balances.
• Minimize bad debt exposure while maximizing accounts receivable collections.
• Generate and analyze financial metrics (e.g., DSO) and explain variances to plan for prior periods.
• Prepare and analyze reports on past‑due balances emphasizing collection progress and strategies.
• Assume backup responsibilities to the Credit Manager when needed.
• Mentor junior team members and assist with onboarding as needed.
• Perform other duties and special projects as assigned.

• Completion of…