Service Manager

Position Overview

Directs staff of Service Department in branch to provide quality service to all customers.

• Directs, monitors, and motivates staff of the branch service department to provide quality service to all customers.
• Provides continued, up-to-date training of branch service and sales personnel.
• Inspects termite and pest control work done by the branch personnel to ensure compliance with company standards.
• Responds to customer complaints.
• Contacts pending cancellations in an attempt to retain account.
• Maintains current awareness of number of customers remaining to be serviced in the month.
• Takes responsibility of servicing pest routes when necessary.
• Maintains inventory.

• High school diploma or general education degree (GED).
• Must possess a valid driver's license from state of residence.
• 2 or 4 year degree strongly preferred.
• 1-2 years related experience preferred.
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organizations.
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of dry chemicals and pesticides.
• Familiar with Department of Transportation (Use the "Apply for this Job" box below). and regulations.

Physical demands include moving up to 10 pounds regularly, and 11‑20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Occasional exertion up to 50 lbs to move objects. Use of legs and/or arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., requiring balance on narrow, slippery or erratic surfaces. Repetitive lifting, carrying, reaching, pulling, and repeated forceful motions with upper extremities and back muscles.

Operating motor vehicle and using powered hand tools. Work inside and outside environments with extreme heat (above 100°F) and cold (below 32°F). Exposure to hazardous physical conditions, chemical exposure, fumes, dust, mold, gases, and confined spaces. Must meet visual acuity requirements for detail oriented tasks and operating motor vehicles. Must be able to meet or pass medical certifying and maintain personal protective equipment (PPE) as required.

Base Pay Range Yearly: $57,000.00 - $92,000.00. Starting pay falls within the given range but can vary based on factors like geographic location, skills, education, and experience.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays

This posting is for a current vacancy and the employer intends to fill this position no sooner than (October
31,2026). Rentokil is a Drug‑Free workplace. This company is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.