Transportation Manager – 1st Shift

• Manage the overall on-site operation of a customer account
• Ensure compliance requirements and contractual obligations are met
• Serve as the primary customer contact for new initiatives and high-level critical issues
• Maintain responsibility for overall P&L, budgets and forecasts
• Manage communication, interaction and relationships with company drivers
• Oversee tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meet fleet size goals
• Identify performance and process improvement opportunities and coordinate solution implementation
• Investigate service failures, determine root causes and implement corrective actions
• Develop and modify operational policies and procedures
• Maintain a safe work environment and foster a positive team dynamic
• Resolve employee relations issues and administer corrective action as required
• Attain annual profit, efficiency and quality goals for client engagements
• Direct capital expenditure and asset deployment activities
• Work Monday–Friday, 8:00am–5:00pm on 1st shift

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally
• Ability to lift objects of various shapes, sizes and weights up to 25 lbs.
• Ability to stand, sit or walk for extended periods of time
• Bachelor’s degree (preferred)
• Project management skills and experience (preferred)
• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees (preferred)
• Excellent verbal and written communication skills (preferred)
• Experience as a collaborative, innovative and strategic thinker (preferred)
• Solid customer relationship management skills (preferred)
• May be required to pass a pre-employment drug test after receiving a conditional offer
• Must comply with GXO COVID safety policies and applicable CDC, OSHA, state and local requirements

Demonstrates strong operational management capabilities with a focus on compliance, performance tracking, and customer relationship management in the transportation and logistics industry. Proven ability to lead teams, implement process improvements, and achieve financial goals while maintaining a safe and positive work environment.

• Transportation Experience
• Supply Chain Knowledge
• Project Management Skills
• Leadership and Collaboration Skills
• Customer Relationship Management

• P&L Management
• Budgeting
• Operational Performance Tracking
• Process Improvement
• Policy Development

• Verbal Communication
• Written Communication
• Team Building
• Problem Solving

• Logistics
• Compliance
• Service Delivery
• Driver Recruiting
• Employee Relations