Dam Store

Convenience Store Customer Service Representative

We are seeking a friendly and motivated Customer Service Representative to join our convenience store team. As a Customer Service Representative, you will be the main point of contact for customers, providing exceptional service and ensuring a positive shopping experience. You will handle various tasks such as processing transactions, restocking shelves, and maintaining a clean and organized store environment.

• Greet customers in a friendly and professional manner
• Assist customers in finding products and providing product knowledge
• Process customer transactions accurately and efficiently
• Handle cash, credit, and debit card transactions
• Monitor and maintain inventory levels, restocking shelves as needed
• Ensure the store premises are clean, tidy, and presentable
• Handle customer inquiries, concerns, and complaints in a timely and effective manner
• Promote store promotions and upsell additional products or services
• Follow store policies, procedures, and safety guidelines
• Collaborate with the team to achieve sales targets and maintain high customer satisfaction

• High school diploma or equivalent
• Prior customer service experience is an asset
• Excellent communication and interpersonal skills
• Strong problem‑solving and decision‑making abilities
• Ability to work in a fast‑paced, high‑demand environment
• Basic math skills for cash handling and transaction processing
• Flexibility to work evenings, weekends, and holidays as per store schedule

We offer a competitive salary and a pleasant working environment.