Retail Lead: Pet Care & Customer Delight
Listed on 2026-10-06
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Retail
Retail Associate/ Customer Service, Retail Support, Merchandising, Retail Sales
Pet Smart’s Experience Lead (Retail Customer Service Lead) role focuses on delivering exceptional pet parent service while upholding the company’s vision and values. This position drives loyalty and promotions, oversees store cleanliness, safety, and merchandising, and leads by example to engage associates.
As a full-time, hourly associate, you will support service channels, coordinate events like adoptions and clinics, handle live sales and adoptions, and ensure accurate POS operations.
Step into the Retail Experience Lead:
Pet Care & Customer Delight role at Pet Smart in Manhattan, KS, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Manhattan, KS, United States.
This opportunity is part of our work in Management & Operations, Sales.
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