Language Access Implementation Manager

ABOUT THE CAMPAIGN FINANCE BOARD

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.

We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters' doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests.

And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government.

We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.

ABOUT THE DEPARTMENT

The Public Affairs division promotes the agency's key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Language Access Unit is responsible for ensuring that meaningful and intentional language access is provided to NYC voters and candidates.

The unit renders languages services (translation, localization, transcreation, spoken interpretation, over-the-phone interpretation, and ASL/CART), and it leads the agency's language access implementation strategy.

JOB DESCRIPTION

Reporting to the Director of Language Access, this role will manage the development and implementation of language access strategies across all the CFB's public-facing programs and ensure that the agency is in compliance with language access legal mandates, including the Voting Rights Act, Local Law 30 and Local Law 48.

The person in this role will play a key role in advancing the CFB's strategic goals to increase New Yorkers' participation in the city's public matching funds program, and provide information to New Yorkers that is accessible, relevant, and helpful. This is an exciting opportunity for a language access professional who wants to help make local government more accessible and responsive to the needs of immigrant communities in New York City who speak language other than English.

Responsibilities include, but are not limited to:

Language Access Compliance, Implementation & Strategy

* Manage agency compliance with language access Local Law 30, the Voting Rights Act and Local Law 48 mandates.

* Lead the update, revision, and implementation of the CFB's 3-year Language Access Implementation Plan (LAIP).

* Manage and support agency wide strategies to embed and improve language access in the CFB's public-facing programs.

* Analyze language access data and reports to recommend and implement strategies to mitigate gaps.

* Manage program monitoring and evaluation systems, such as the language access maturity model, to assess the program's progress.

* Create and maintain language access legal repositories to ensure staff have up-to-date information on federal, state and local language access laws and policies.

Language Access Technical Assistance & Capacity Building

* Develop and execute language access trainings and presentations for divisions, units and teams that lead or manage public-facing programs.

* Serve as the point person to manage technical assistance and capacity building work to share best practices and advance language access at the CFB.

* Manage, develop and maintain guidance materials, tools, and training to support professional and organizational development around language access.

* Co-lead the creation and implementation of language access feedback systems with internal staff and external partners to collect and assess language access concerns, such as gaps in services and/or quality.

* If needed, hire, onboard and supervise 1 additional staff member to support language access technical assistance & capacity building.

* Support the language services team, as needed.

Language Services Support

* Provide support to the language services team by staffing multilingual events, supporting services coordination and/or addressing language services needs during emergencies or busy election seasons.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences,…