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Virtual BRC's Homeless Outreach Team

Job in Manhattan, Richmond County, New York, USA
Listing for: Bowery Residents Committee
Full Time, Part Time, Per diem position
Listed on 2026-03-14
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Non-Profit & Social Impact
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 22.38 - 25.68 USD Hourly USD 22.38 25.68 HOUR
Job Description & How to Apply Below
Position: Virtual Hiring Event Friday, March 13th - Join BRC's Homeless Outreach Team!
JOIN BRC IN OUR HOMELESS OUTREACH PROGRAMS - VIRTUAL HIRING EVENT FRIDAY MORNING, March 13th!

Apply now! Your application will be reviewed and qualified candidates will receive an invite!

INTERVIEWING FOR ALL OUTREACH POSITIONS!! (Outreach Specialist and Case Management)

Driving Positions - these roles require a valid driver's license and willingness to drive BRC vehicle

PROGRAM

DESCRIPTION:

Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens.

Clients of Transit Homeless Outreach and Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.

DUTIES/RESPONSIBILITIES:

Outreach Specialist - $22.38-$25.68/hour:

Responsible for providing direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services.

Outreach Independent Living Specialist - $26.85/hour:

Provide comprehensive case management services to identified chronic homeless individuals. Responsible for all aspects of assigned case load, including meeting with clients on a regular basis both in the field and in the office, and ensure that all clinical files and reports are complete and up to date. Intensively work with clients as they move through the program continuum by conducting comprehensive assessments to identify barriers to housing, assisting clients to overcome housing barriers and secure entitlements .

Also develop and working with clients to progress on individualized housing plans, building a network of support services for clients., Prepare clients for housing interviews and arrange housing appointments, and participating in case conferences as necessary. Liaison with clinical staff in other BRC or outside programs with regard to common clients.

HOURS:

Multiple positions and shifts available! Full Time, 37.5 hours per week

QUALIFICATIONS:

Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree.

Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations. Valid state driver's license required. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Job Type: Full-time

Pay:
From $23.06 per hour

Expected hours: 37.5 per week

Benefits:

* 403(b)

* 403(b) matching

* Dental insurance

* Employee assistance program

* Flexible spending account

* Health insurance

* Health savings account

* Life insurance

* Paid time off

* Professional development assistance

* Retirement plan

* Tuition reimbursement

* Vision insurance

License/Certification:

* Driver's License (Required)
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