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Community Associate Supervisor Security Clearance

Job in Manhattan, Richmond County, New York, USA
Listing for: Cherokee Federal
Full Time position
Listed on 2026-07-08
Job specializations:
  • Social Work
    Community Health, Bilingual, Family Advocacy & Support Services
Job Description & How to Apply Below
Position: Community Associate Supervisor with Security Clearance
Community Associate Shift Supervisor Shift Supervisors will provide and oversee on-site trauma-informed social service delivery at city sanctuary hotels throughout New York City. Working cooperatively with hotel operations and security staff, shift supervisors will welcome and engage migrant and asylum-seeking single adults, families with children or adult families (without children). Supervisors will manage daily social service operations and provide n the ground support and supervision for community associates who are responsible for completing culturally sensitive assessments and making referrals.

Compensation & Benefits:
Estimated Starting Salary Range for Community Associate Shift Supervisor : $ 31.25 Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Community Associate Shift Supervisor

Responsibilities Include:

* Overseeing social services operations and seamless transitions from one shift to the next
* Supervising and supporting community associates, including reviewing complete assessments
* Ensuring that community associates staff provide culturally sensitive, trauma-informed services
* Ensuring appropriate staff coverage and monitoring attendance
* Intervening in crises and counseling clients as needed
* Planning and troubleshooting with operations and security staff
* Coordinating interpretation and translation services
* Troubleshooting with NYC Department of Education(DOE)
* Coordinating interpretation and translation services
* Troubleshooting with the Mayors' Office of Immigration Affairs (MOIA)
* Providing coverage for community associate staff as needed
* Meeting with operations and security staff for planning and site management
* Managing and documenting incidents
* Managing and updating rosters and attendance
* Performs other job-related duties as assigned Community Associate Shift Supervisor Experience, Education, Skills, Abilities requested:
* Bachelors' degree or two years of relevant social services experience with people who are vulnerable and have experiences significant trauma. Preferred:
Master's degree on social work or other human services field + two years of relevant experience working with people who enter the U/S. seeking asylum.

* Strong understanding of trauma and how it manifests, as well as experience delivering trauma informed culturally sensitive services
* Excellent verbal and written communication skills
* Ability to learn quickly and problem-solve under pressure and within prescribes timelines
* Strong organizational leadership skills
* Ability to work independently and manage team
* Working knowledge of immigration laws and procedures
* Strong understanding of child development, child welfare, and education requirements
* Fluent in English and Spanish (Written and spoken) preferred
* 2+ years experience supervising social services staff in the delivery of culturally sensitive, trauma-informed services, desired
* Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements
* Experience working on-site in a congregate housing setting
* Experience working on-site in a congregate housing setting
* Experience working with the NYC Department of Education and Administrations for Children's Services' child welfare systems
* Past applicable job experience may include, but is not limited to :
Community Engagement Supervisor, Shift Coordinator, or Community Operations Shift Lead.
* Must pass pre-employment qualifications of Cherokee Federal Company Information:
Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNMC , visit  #Cherokee Federal #LI Cherokee Federal is a military friendly employer.

Veterans and active military transitioning to civilian status are encouraged to…
Position Requirements
10+ Years work experience
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