Table Games Dealer Level 1

Job Title

Deals assigned games according to procedure to ensure guest service standards are met.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

Education:

High School diploma or GED

Experience:

6 months experience dealing Blackjack and at least 2 other specialty games offered by LRCR or have successfully completed an accredited Dealers Training

Must be able to demonstrate proficiency in basic math and pass a live audition

Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

Age Requirement:

At least 18 years of age

Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery

Basic organizational, written and verbal communication skills

Accurate and detail-oriented

Demonstrable ability in basic math

Maintain high confidentiality

Ability to effectively communicate with both internal and external guests

Ability to work independently with minimal supervision

Ability to work cooperatively with all departments

Demonstrable dexterity and motor skills required to efficiently deal assigned games

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

Accountable
- Accept responsibility and account for actions

Collaborate
- Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests

Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors

Guest Orientation
- Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner

Confidential
- Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information

Detail Oriented – Ability to pay attention to the minute details of a given project or task

Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type

Emotional Intelligence
- Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values

Empathetic – Appreciates and sensitive to the feelings of others

Ethical
- Demonstrates conduct conforming to the highest-level set of values and accepted standards

Interpersonal skills
- Able to work effectively with guests, team members, management team, and vendors

Judgment
- Makes well-reasoned and timely decisions based on careful, objective review and informed data

Organized – Possesses the trait of being organized and follows a systematic method of performing a task

Policies & Procedures
- Demonstrates thorough, accurate, working knowledge and supportive attitude of all organizational policies, procedures, guidelines, and systems

Problem Solving – Understands and identifies existing and potential departmental problems / issues by obtaining relevant input, information and data and objectively evaluates and develops recommendations, develops, and evaluates alternative course of action, selects correct course, and follows up

Professional Attitude – Value, motivate and appreciate each individual you…