Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. If you are a tech enthusiast who loves learning new things and thrives in a customer‑support‑focused culture, this is the opportunity for you.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service during all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and assist with bill payment in the store.
• Answer questions about current or new services, process account changes, upgrade service levels, and handle all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Demonstrate expert‑level understanding and passion for technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment by connecting products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Regular, consistent, and punctual attendance.
• Capacity to lift and/or carry 25‑pound boxes and move around the store regularly.

Comcast provides best‑in‑class benefits including Medical, Dental, and Vision coverage;
Xfinity courtesy services; discount tickets to Universal Resort; paid parental leave; tuition reimbursement up to $8,000 for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

• Customer‑focused
• Workplace organization
• Persuasion
• Teamwork
• Technical knowledge
• Self‑motivation
• Resilience
• Critical thinking
• Problem solving
• Communication
• Professional integrity

Base Pay: $15.05
Total Target Compensation (Base Pay plus Targeted Commission): $22.74
Commission potential is available for employees who exceed sales targets.

High School Diploma / GED

None specified.

2–5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.