Community Assistant

Tailwind Group is a top‑twenty owner and manager of off‑campus student housing, dedicated to building a workplace culture that values its team members. We are committed to attracting and retaining the most talented and passionate individuals in our industry.

Job Type: Part‑time

The Community Assistant is responsible for providing high‑quality customer service and administrative support to residents and office staff. This role plays a critical part in maintaining the property’s reputation and ensuring residents feel valued and supported.

Quarters Mankato, a resort‑style student housing community with 178 units and 496 beds, built and designed with Minnesota State University, Mankato students in mind.

• Part‑time position, variable schedule not to exceed 29.5 hours per week.

• Rotating nights and weekends required, varying with property needs.

• Compensation: $12.00 per hour plus bonus potential.

• Provide excellent customer service to residents, prospects, vendors, officials, and community members.
• Participate with the execution of marketing efforts on campus, community events, and resident appreciation events.
• Respond to leasing inquiries, schedule appointments, conduct tours, maintain show units, and follow up with potential residents.
• Assist with annual unit turnover and execute move‑in/move‑out procedures.
• Complete administrative and front desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek and communicate feedback from residents to the team.
• Respond to after‑hour emergency issues as needed.
• Perform other duties as directed by the Property Manager.

• Preferably live onsite and currently enrolled at the university.
• Ability to work in a fast‑paced environment while managing multiple projects simultaneously.
• Strong administrative, organizational, and communication skills.
• High integrity and professionalism.
• Self‑motivated and excels in a team environment.
• Positive and innovative approach to problem‑solving.
• Proficiency in Microsoft Office programs:
  Excel, Word, PowerPoint, and Outlook.

A complete list of responsibilities and duties can be provided during the interview process.

Notice to Third Party Agencies:
We are not accepting resumes from recruiters or employment agencies for this position.

Tailwind Group is an Equal Opportunity Employer. This position is not eligible for Visa sponsorship at this time.

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