Front Desk Support - Part Time

Front Desk Support

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Open, read, route, and distribute incoming mail or other materials and answer routine letters.
• Complete forms in accordance with company procedures.
• Manage projects or contribute to committee or teamwork.
• Mail newsletters, promotional material, or other information.
• Order and dispense supplies.
• Provide services to customers, such as order placement or account information.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Use computers for various applications, such as database management or word processing.
• Create, maintain, and enter information into databases.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
• Clean terminal in coordination with standard cleaning procedures.
• Perform other duties and tasks as deemed necessary by management in relationship to the tasks listed above.

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

High School Diploma (or GED or High School Equivalence Certificate)