Global Customer Logistics Specialist

Overview

Job Description: Collaborate with Innovative 3

Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3

Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

3M is seeking a highly analytical and results-oriented Global Customer Logistics Specialist – Ocean Load Factor to support a major global cost reduction initiative within the Global Logistics organization. This role is critical in leading ocean shipment optimization efforts, driving measurable improvements in container load factor, order pattern behavior, and overall logistics efficiency across the global network. The Global Customer Logistics Specialist will play a central role in delivering cost and productivity targets by partnering closely with supply chain stakeholders, freight forwarders, and internal cross-functional teams to identify and execute optimization opportunities.

This role will leverage shipment, order, and performance data to analyze load factor performance, uncover root causes of inefficiencies, and design structured improvement actions that enhance container utilization and transportation cost efficiency. The specialist will lead coordinated initiatives across planning, customer logistics, and operations, ensuring alignment on execution priorities and measurable outcomes. Through disciplined project management, strong analytical insight, and effective stakeholder collaboration, this role will deliver sustainable logistics savings while improving service and operational consistency across the global ocean network.

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in Engineering, Supply Chain, Logistics, Operations Research, or Business Administration (completed and verified prior to start)
• Eight (8) years of progressive experience in logistics, transportation, or related end-to-end supply chain functions, with demonstrated impact in large, complex, and global environments (in a private, public, government or military environment)

Additional qualifications that could help you succeed even further in this role include:

• Master’s degree preferred in Supply Chain, Logistics, Operations Research, Business Administration, Engineering, or a related field.
• Relevant professional certifications (e.g., CSCP, CLTD, SC Pro, PMP, APICS, Lean Six Sigma Black Belt) are highly valued.
• Minimum of 5+ years of project and program management experience, with a proven track record of leading large-scale, strategic, and transformational initiatives in global, matrixed organizations.
• Strong project and program management expertise, including experience with PMO governance, portfolio management, stage-gate, and agile delivery methodologies.
• Deep expertise in ocean transportation and international logistics, including FCL operations, consolidation strategies, and global freight network optimization.
• Strong understanding of container utilization, MOQ management, cost-to-serve drivers, and end-to-end ocean freight efficiency levers.
• Demonstrated ability to lead cross-functional and cross-regional teams across Manufacturing, Distribution Centers, Transportation, Procurement, Planning, Packaging, Finance, IT/Data, and external partners (freight forwarders, 3PLs).
• Experience partnering with Finance and IT/Data teams to reconcile volumes, validate savings, and ensure robust financial governance and sustainability of benefits.
• Strong analytical and data-driven mindset, with the ability to translate complex operational and financial data into clear, actionable insights for senior leadership; proficiency with analytics and performance management tools (e.g., Power BI) is a plus.
• Advanced proficiency…