Front Desk, Business

Job Details

Job Location:

Mankato, MN 56001

Position Type:
Part Time

Salary Range: $11.46 - $13.00 Hourly

Job Shift: Day

• Engage in active listening with members and program participants to build relationships, understand member's goals and interests, and ensure that each member or guest has a positive experience.
• Conducts tours for potential members.
• Enters member information into computer with accuracy.
• Helps to maintain a clean and orderly work environment.
• Understand and enforce all applicable YMCA policies.
• Operate membership software and all necessary office equipment.
• Assist in the sale of YMCA programs, services and product to members, guests, and participants.
• Assist in handling and resolving member, guest and participant concerns and inform appropriate team member or manager of unusual situations or unresolved issues.
• Responsible for maintaining towels at Member Services.
• Follow all YMCA policy and procedures including Child Abuse Prevention.
• Any other duties as assigned by the Membership Service Coordinator or Membership Director.

• High school diploma or equivalent required.
• One to two years related experience preferred.
• CPR, First Aid, AED certifications must be completed within 60 days of hire (YMCA provided).
• Must be able to work in a high-paced environment and be efficient at multitasking.
• Requires the ability to recognize and handle a variety of situations as they arise.
• Ability to establish and maintain positive relationships with staff, volunteers, YMCA members, the general public, and people of diverse backgrounds is essential.
• Strong communication, customer service and problem solving skills
• Demonstrated interpersonal communication and problem solving skills.
• Willingness to work with people of diverse backgrounds.
• Computer skills and knowledge of Microsoft Word, Excel, and Power Point
• Never been convicted of any child abuse including sexual abuse