Roofing Client Success & Growth Advocate
Job in
Mankato, Blue Earth County, Minnesota, 56006, USA
Listed on 2026-07-20
Listing for:
Kato-Roofing-Inc
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Kato Roofing Inc. in Minnesota seeks a Customer Success Advisor (CSM) to manage and grow long-term relationships with KRI customers.
You’ll be the primary contact for assigned accounts, ensuring proactive support, clear communication, and value from inspections, service work, and multi-year roofing programs. You will collaborate with administration, service operations, and estimating teams to drive retention, revenue, and satisfaction while meeting defined KPIs.
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