System Support Specialist

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Nidec is the world's No.1 comprehensive motor manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units.

From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase.

With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.

Whether driving locomotives, powering offshore platforms or keeping the lights on after a storm, Nidec electric power generation products impact the world on a daily basis. With over 1,000 employees in the Americas, we are moving forward with technology to solve our customers’ electrical power needs for both prime and backup generation needs as the industry’s leading manufacturer.

Shift: 1st shift

Days of Work: Monday – Friday

Work Hours: 8:00am to 5:00pm

Work Location: On-site (North Mankato, MN)

Starting Salary: $19.90 to $27.88 Hourly

Pay Frequency: Bi-Weekly

At Nidec, we prioritize our team’s well-being and success. Our comprehensive benefits package is designed to support you both personally and professionally. These are the great benefits we offer, with additional perks and programs available to enhance your overall experience with us.

• Competitive Compensation:
  Attractive salary with additional bonus opportunities.
• Health and Wellness:
  Comprehensive medical, dental, vision and disability coverage, effective from your first day.
• Retirement Savings: 401(k) plan with a best-in-class company match of 100% on the employee’s first 6% with an additional 3% employer contribution to support your financial future.
• Work-Life Balance:
  Generous time off package, including PTO and holidays.
• Education Assistance:
  Tuition reimbursement and continuous learning opportunities to support your professional growth.

The Help Desk Technician’s role is to support and maintain technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.

• Strategy & Planning
  • Assist in developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs.
  • Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises accordingly.
• Acquisition & Development
  • Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.
• Operational Management
  • Identify and deliver required hardware service levels according to company policies.
  • Liaise with and provide training and support to end users and staff on equipment operation and other issues.
  • Install, configure, test, maintain, monitor and troubleshoot end user and network hardware, peripheral…