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ITSM Process Lead Enterprise Improvement & KPIs
Job in
Mankato, Blue Earth County, Minnesota, 56006, USA
Listed on 2026-02-27
Listing for:
TechDigital Group
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant
Job Description & How to Apply Below
An established industry player seeks a Principal ITSM Analyst to enhance IT service management practices and drive operational excellence. In this strategic role, you will collaborate with IT and business stakeholders to design and improve ITSM processes, ensuring alignment with organizational goals. Your expertise will guide the development of performance metrics, facilitate stakeholder communication, and champion process improvements across the enterprise.
This is a unique opportunity to make a significant impact on service delivery and user satisfaction within a dynamic and innovative environment. If you are passionate about IT service management and eager to drive change, this role is perfect for you.
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