Maintenance Technician

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Company:
Campus Advantage
Community:
The Grove at Mankato

Position Title:

Maintenance Technician
Position Type:
Full-time / Hourly;
On-Site

The Maintenance Technician’s primary responsibility is to preserve the excellent condition and functionality of the property by performing technical and mechanical work that ensures the physical aspects of the buildings, grounds, and amenities meet Campus Advantages standards.

DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service through the completion of assigned work orders generated from resident requests for service promptly. This includes after-hours on-call maintenance requests.
• Participates in the on-call rotation with the rest of the Maintenance Team.
• Maintain the physical condition of the property according to Campus Advantage’s Standard Operating Procedures, OSHA, and industry standards.
• Complete interior and exterior work orders, including, but not limited to, electrical, plumbing, HVAC, drywall repair, painting, appliances, and make-readies.
• Preventative apartment maintenance and general repairs of the building's exterior and interior systems
• Assist with maintaining the swimming pool and spa, snow/ice removal, removing debris from the grounds, moving furniture, and unloading/storing supplies.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance team by tracking inventory used, returning unused items to the established location, and notifying the Maintenance Supervisor about re-ordering needs.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

ESSENTIAL SKILLS:

• Advanced understanding of general maintenance procedures and techniques.
• Solid understanding of health and safety regulations and practices.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Works well under pressure and meets tight deadlines.
• Computer literate with capability in email, MS Office, and related communication tools.
• Strong problem-solving skills.
• Reliable, self-motivated, and courteous.

QUALIFICATIONS:

• High school diploma or equivalent required
• 2+ years of experience in a similar role preferred; experience in the student housing/multifamily industry highly preferred.
• HVAC, including EPA certification preferred.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Cost Consciousness - Works within approved budget;
  Develops and implements cost-saving measures;
  Contributes to profits and revenue;
  Conserves organizational resources.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Safety and Security - Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required…