Installation Services Manager

Installation Services Manager

Position Summary:

The Site Service Supervisor/Superintendent is responsible for managing all aspects of field installation projects, from delivery through completion. This role includes overseeing installation crews, coordinating subcontractors, maintaining safety and quality standards, and working closely with internal teams and clients to meet project objectives. This position involves domestic travel.

Company Paid:

• Life Insurance, STD, and LTD
• 3 weeks PTO
• 9 paid holidays in 2026
• Parental Leave

Additional Benefits:

• 401k with company match
• Medical, dental, vision
• Employee Discount Programs
• Miscellaneous other optional benefits
• Career development and tuition assistance
• Diverse, inclusive and welcoming culture

Essential Duties:

• Supervise field installation teams and subcontractors including coaching and mentoring, performance management, tracking attendance, monitoring productivity and efficiency on job sites, ensuring compliance with safety protocols and procedures, documenting incidents, delays, and issues for reporting and resolution, verifying timecards and approving hours worked (if applicable), tracking completion of training and certifications, conducting regular check-ins or job site audits, providing ongoing feedback and support for skill development, monitoring adherence to quality standards and installation procedures, develop and manage job site schedules and work assignments, coordinate with Project Managers, clients, and cross-functional teams, track project progress and make adjustments to meet deadlines, oversee material and equipment deliveries, maintain accurate daily job site logs and reports, promote a positive and safety-driven work environment, train and onboard new part-time installers and subcontractors, monitor field expenses and manage inventory to support profitability, provide technical support and troubleshooting for product and warranty issues, collaborate with Product Managers and the PMO office for process improvements, serve as a backup to the Director of Installations, support and train Service Partners, attend quarterly corporate meetings and participate in install team events, ensure compliance with quality standards and safety regulations, all other duties as assigned.

Minimum Requirements:

• High School Diploma or equivalent (required). Bachelor's degree in construction management, Engineering, Project Management, or a related field preferred. Equivalent combination of education and experience in construction supervision, field operations, or installation project management will also be considered
• Must have a valid driver's license
• Must be able to pass a background check and drug screening
• Proven experience managing and training field or construction teams
• Background in construction, installation, or site services
• Experience operating equipment (telehandler, forklift, scissor lifts, and more)
• Familiarity with Microsoft Windows operating systems
• Previous experience with scheduling, resource allocation, and vendor coordination
• Experience creating and maintaining job site documentation
• Strong leadership and team management skills
• Excellent interpersonal and communication abilities
• Highly organized and self-motivated
• Ability to read and interpret measurements, drawings, and basic blueprints
• Ability to perform layout providing critical starting points
• Technical aptitude for using basic hand and power tools
• Able to work collaboratively across departments and with external partners
• Strong attention to detail with a focus on safety, quality, and process improvement

Physical Responsibilities & Work Environment:

• Ability to stand for 6–12 hours at a time
• Lift and carry 50–75 lbs. regularly
• Use steps, ladders, and tools requiring fine motor coordination
• Work in both indoor and outdoor environments, including active construction or job sites
• Exposure to noise, machinery, and variable temperatures depending on project location

Expected Behaviors:

• All employees are expected to embody Senneca's Mission and Values:
• Doorway to Success – Exceed customer expectations
• I Am They – Take ownership of problems and solutions
• Feel the Learn – Develop oneself and others
• Speak Up and Listen – Communicate openly to drive positive change

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

** Please no Third-party candidates or phone calls**