Quality and Technical Manager

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an ever changing world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit  Linked In, Glassdoor, Facebook, You Tube.

The Quality Manager is responsible for developing, improving, implementing, monitoring and maintaining quality systems and supporting processes to ensure compliance to regulatory requirements. The Quality Manager will provide technical leadership within the quality discipline for quality, driving adherence to systems and maintaining high levels of customer focus. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products.

The Quality Manager is also responsible leading follow-up corrective action and direction of all customer-related quality issues.

• Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands-on management of the elements of the Quality Management System. These include quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment. Ensure training is conducted for quality management system elements.
• Serves as the “Management Representative” for audits and other related customer and internal quality inquiries.
• Ensure plant systems are tied into corporate standards via reviews and audits.
• Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third-party & customer audits.
• Manages nonconformities and CAPA system.
• Ensure the food safety management system is established, implemented, maintained and updated per FSSC 22000 requirements.
• Conducts advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality.
• Identify, define and promote awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including the lab/quality technicians.
• Actively participates and leads teams in support of continuous improvement initiatives and establish a CI culture.
• Active member of the plant leadership team.

• Technical Knowledge
• Knowledge of HACCP/FSSC 22000 and ISO 13485
• Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and Influencing
• Strong Customer Service Focus
• Strong Team Leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate Energy, Empowerment and Execution
• Adheres to Amcor’s purpose, values and behaviors.

• Bachelor’s Degree in science or engineering or equivalent experience.
• ASQ CMQ/QE or ASQ CQE certification strongly preferred.
• 5+ years of manufacturing industry experience to include positions in both quality…