Demonstrator

Additional Considerations (if any):

* At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Demonstrator

Department:
Grocery

FLSA:
Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation.

Core Competencies:

* Partnerships

* Growth mindset

* Results oriented

* Customer focused

* Professionalism

Reporting Relations:

Accountable and

Reports to:

District Store Director, Store Manager, Assistant Manager of;
Store Operations, Perishables, and Health Wellness Home, Service Managers

Direct Reports:
None

Primary Duties and Responsibilities:

* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

* Makes an effort to learn customers' names and to address them by name whenever possible.

* Assists customers by: (examples include)

* escorting them to the products they're looking for

* securing products that are out of reach

* loading or unloading heavy items

* making note of and passing along customer suggestions or requests

* performing other tasks in every way possible to enhance the shopping experience.

* Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.

* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

* Prepares product for sampling.

* Offers samples to customers.

* Answers customers' product related questions.

* Explains products and makes suggestions on preparation.

* Organizes items needed to do demonstration.

* Insures adequate supplies are available.

* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.

* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

* Adheres to company policies and individual store guidelines.

* Reports to work when scheduled and on time.

Secondary

Duties and Responsibilities:

* Stocks supplies needed for demonstration.

* Assists in other areas of store as needed.

* Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent experience. Less than six months of similar or related work experience.

Physical Requirements:

* Must be physically able to perform light work exerting up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and a negligible amount of force constantly to move objects.

* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

* Must be able to perform the following physical activities:
Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

* Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

* Ability to do simple addition and subtraction; copying figures, counting and recording.

* Must have the ability to have increased contact with people, interview or advise people.

Working Conditions:

This position is exposed to dirt, noise, and potential electrical shock on a daily basis. This is a fast pace work environment.

Equipment Used to Perform Job:

Grill and kitchen utensils.

Contacts:

Has daily contact with the general public.

The anticipated hourly starting wage for this position is $11.41 to $14.00 depending on experience.

For information on company benefits visit Benefits | Hy-Vee.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.