Merchandising Lead

Position Summary

Provide member service by acknowledging members and identifying their needs; guide members on self‑service technology and purchasing decisions; resolve member issues; promote company products and services.

• Assist management in supervising associates: assign duties, communicate goals, provide training, coaching, and performance evaluation.
• Receive, stock, and organize supplies and merchandise; maintain the sales floor using merchandising equipment and adequate documentation.
• Ensure facility safety: conduct safety sweeps, follow forklift and hazardous material procedures, report unsafe situations.
• Maintain merchandise presentation: handle claims and returns, zone and stock products, set up displays, price merchandise, and secure fragile items.
• Monitor food and merchandise quality: perform rotation, code‑dating, recalls, and sanitation checks.
• Oversee picking and staging of club pickup orders to ensure accuracy and timely execution.
• Develop and implement processes to meet business needs, analyze improvements, and collaborate with managers and partners.
• Promote compliance with company policies, ethics, and the Open Door Policy; assist in correcting ethical and compliance issues.
• Lead and participate in cross‑functional teams; provide advice, feedback, and support to meet timelines and quality standards.
• Model core values: respect individuals, act with integrity, serve customers and members, and strive for excellence.

• Must be at least 18 years old.
• Minimum of 6 months’ retail experience and 6 months’ customer service experience.

• Experience leading a team and supervising, including hiring, evaluating, mentoring, and managing workload.

Competitive pay plus performance‑based bonuses.

Health benefits: medical, vision, and dental coverage.

Financial benefits: 401(k), stock purchase plan, and company‑paid life insurance.

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.

Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Live Better U education benefit program for full‑time and part‑time associates, covering tuition, books, and fees for a wide range of degrees and certificates.

Walmart and its subsidiaries maintain a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.