Texas Regional Director

Regional Director

The Regional Director provides clinical, operational, and financial leadership for Santa Maria Central Texas programs to ensure high-quality service delivery, staff development, regulatory/contract and budgetary compliance, and achievement of performance outcomes. This role partners with the CEO and organizational leaders to implement strategy, strengthen community and funder relationships, and promote trauma-informed, culturally responsive, person-centered care that supports participant dignity, engagement, and recovery.

This position works closely with regional partners, referral sources, and community stakeholders to coordinate services, strengthen collaborations, and expand access to care. The ideal candidate brings demonstrated leadership in behavioral health operations, clinical program management, and performance improvement, with the ability to lead cross-functional teams, drive efficient workflows, and communicate effectively with diverse populations, including individuals with mental health and substance use challenges.

Relationship Management & Community Engagement

· Cultivate, nurture, and sustain relationships with new and existing referral sources, stakeholders, partners, and community agencies.

· Participate in or lead community initiatives to improve care coordination, promote best practices, enhance maternal/child outcomes, and advance recovery principles.

· Maintain positive relationships with funding, regulatory, and community agencies.

· Serve as the primary site liaison to funders and regulators, including timely reporting, monitoring/site-visit readiness, and response to information requests.

· Monitor budget, grant and contract performance and compliance for the site (deliverables, outcomes, invoicing support/allowable-cost documentation as applicable, and reporting deadlines) and coordinate corrective action plans when metrics are at risk.

· Represent Santa Maria in the Austin regional area at community and public events to enhance visibility and build strategic partnerships.

Team Leadership & Organizational Culture

· Recruit, hire, train, and oversee the orientation of team members.

· Develop and implement strategies to foster a healthy, functional, and effective team environment.

· Supervise, mentor, and evaluate staff performance while addressing complaints and resolving issues.

· Foster a culture of continuous learning, professional growth, and leadership development within the team.

· Promote diversity, equity, and inclusion, ensuring a welcoming, supportive environment for all employees and participants.

· Communicate and model the vision and mission of Santa Maria Hostel to staff and community partners.

· Ensure adequate staffing coverage and scheduling for all service lines and alignment of staffing patterns to census, program, and budget needs.

Clinical & Program Oversight

· Ensure seamless communication across all programs to deliver high-quality, individualized services to participants and their families.

· Implement and integrate evidence-based practices, including trauma-informed care, brain science principles, resiliency-focused service delivery, motivational interviewing, cognitive-behavioral therapy (CBT), and harm reduction strategies.

· Participate as a member of the senior leadership team to ensure effective operations and positive participant outcomes.

· Operate programs in compliance with funding sources, city and state regulations, and licensing/accreditation standards.

· Monitor program effectiveness, participant outcomes, and key performance indicators; use data to identify trends, drive continuous quality improvement, and inform operational and clinical enhancements.

· Oversee access, admissions, and utilization processes to support appropriate level-of-care placement, timely service initiation, continuity of care, and achievement of census/productivity targets.

· Establish and monitor clinical documentation timeliness and productivity expectations (e.g., service notes, treatment plans, discharge documentation) and intervene with coaching and process improvements to maintain quality and compliance.

· Oversee…