Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As an SCA, your role directly impacts the store's security and the overall shopping experience for our customers. You will engage with customers and associates in a confident, friendly, and energetic manner, with eye contact and a smile, to promote safety and a positive impression of control.

Your discipline, situational awareness, and commitment to maintaining safety and security standards are critical as you monitor entrances and high‑risk areas to reduce opportunities for theft, shoplifting, and other dishonest activities. You will partner with store and field leadership to identify and report theft incidents or suspicious subjects to the Manager on Duty.

You will be a valuable partner to store leadership by supporting shortage reduction programs and fostering trust and respect with customers and associates.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece.
• Stand at the front of the store, remain vigilant, and be aware of surroundings.
• Greet every customer entering or exiting with a warm smile and a welcoming, confident greeting to promote a sense of control and security.
• Create a secure environment and reduce opportunities for theft by monitoring entrances and high‑risk areas.

• Possess knowledge of top shortage areas and programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies in collaboration with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates in alignment with safety and security standards.
• Understand the role in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Model safety as a top priority and address unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations (preferred).
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and understand business trends.
• Positive demeanor with a strong posture and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Strong leadership skills to foster productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan, and may be eligible for paid time off, holidays, and paid sick time in accordance with applicable law.

We offer training and development opportunities to help our associates grow with us.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $14.00 per hour

Location: 01657 - Manor

Posting Number: P-4

Address: 11910 E US 290

Zip Code: 78653

Position Type: Regular Part-Time

Career Site Category: Store Associate

Position Category: Retail Store