3rd Shift Logistics Dispatcher

North Austin 3rd party logistics company dedicated to providing superior personalized service at a competitive price while maintaining a business culture developed around customer loyalty and satisfaction. They ensure that every effort is made to ensure that every load will be delivered on time and without issue.

This is a good position for someone who has at least 2 years of "consecutive Dispatching Experience" related to the Transportation/Logistics Industry and is knowledgeable of DOT regulations.

Must be available to assist in the event of emergencies.

• Schedule and dispatch drivers, equipment, or service vehicles to appropriate locations according to driver or customer requests, and contract requirements using TRS, SAMSARA, and any other applicable company program(s).
• Arrange for necessary repairs in order to restore service and schedules when breakdowns occur while in route.
• Understands driver routes and plans and schedules the routes to ensure efficiency and customer satisfaction.
• Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
• Communicates with customer both by email and phone to provide updates, ETAs for shipment, expedite/ emergency requests, POD requests etc.
• Maintain a working relationship with the driver pool in a professional, ethical, and polite manner.
• Ensure all databases are up to date and accurate as well as available for all with a need-to-know (i.e. TRS, driver check in’s, load %, notes on any late slips received from drivers, driver issues, breakdowns, and any other applicable issues or programs).
• Calls in service issues to vendors, ensures repairs are made and unsafe equipment is taken out of service
• Uses TMS to track new orders, make sure orders are being handled within the required time frame, make sure updates are being made, PODs entered, and order processed through completion.
• Uses Samsara to check for safety and compliance violations and route adherence
• Checks trip and dispatch logs for conformance with schedules and ensure driver accurately fills out manifests.
• Communicates with drivers through the shift to track progress, get updates on booked orders and route adherence

• Experience – a minimum of two years of prior dispatching in the transportation industry
• Knowledge of principles and methods for moving goods by road - logistics/ DOT Regulations
• Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

Location:

Manor, Texas

Full Time

Pay Rate: $22.00/HR - $26.00/HR