Clinical Team Manager; Nurse, RN, OASIS - HomeCare

Location Detail: 34 Ledgebrook Dr Mansfield (10179)

Work where every moment matters.

Every day, almost 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Team Manager. Hartford Health Care at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years. Our Person‑Centered Care Model allows our employees to learn and grow within our organization, all while providing integrated support to the patient.

As part of Hartford Health Care, we leverage cutting‑edge technology to provide quality care in our client’s home. Most importantly, our employees are appreciated for the real differences they make in both the lives of their clients and their clients’ families.

• Assist in the management of daily operations of an interdisciplinary care team.
• Ensure the delivery of outcome‑based, cost‑effective care by utilizing metric‑driven decisions.
• Oversee all patient care services and personnel for the assigned team.
• Collaborate with all team members to achieve exceptional outcomes.
• Identify and facilitate professional development needs and competency of staff through home visits with staff to supervise and evaluate clinical performance; identify and follow through with development plan.
• Maintain compliance with regulatory agency policies and procedures by providing staff guidance in making clinical and case management decisions that are cost‑effective and focused on clinical outcomes.
• Accountable for team performance in achieving desired clinical and operational performance measures.
• Utilize clinical software to identify opportunities for education, most appropriate utilization of services, oversee clinical progression of patients, and trend team outcomes and performance.
• Ensure that clinical and functional outcomes are achieved at the highest level possible.
• Resolve patient care problems collaboratively with internal/external customers – collaborate with peers across the regions.
• Oversee daily patient assignments for clinical staff based on client needs and staff competency to maintain team productivity standards; LEAN Daily Management process (Visual Boards).
• Coordinate referrals and ensure timeliness of SOCs and timeliness of adjunct service delivery.
• Ensure that patient needs are continually assessed.
• Ensure that an individualized plan of care is developed, implemented, and updated as needed for all patients.
• Ensure coordination of patient care, including communication with all physicians involved in the plan of care.
• Determine staffing needs and coordinate hiring to meet service demands for assigned geographic areas.
• Hire, train, coach, and evaluate staff. Complete personnel evaluations according to agency timelines.
• Review and analyze team and patient metrics to be consistent with agency initiatives.
• Participate in preceptor programs.
• Anticipate customer needs and respond quickly, accurately, and pleasantly.
• Actively participate in the performance improvement process plan known as H3W.
• Participate in huddles, IDT, and agency QAPI Program.
• Perform other duties as assigned.

• Education (Nursing): Associate degree Registered Nurse required. Bachelor’s degree in nursing preferred.
• Experience (Nursing): Field experience as Home Health or Hospice clinician required. OASIS and case management certification preferred.
• Licensure (Nursing): Registered nurse with current license to practice in the state of CT required.

• Education (Therapy): Bachelor’s degree in one of the therapy disciplines required. Master’s degree in PT, OT, ST preferred.
• Experience (Therapy): Minimum of 5 years clinical experience required. Home health experience required. Prior supervisory experience preferred.
• Licensure (Therapy): Current CT licensure as a PT, OT or ST required. OASIS & case management certification preferred.

We take great care of careers. With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.