Member Experience Assistant Manager; Assistant Branch Manager

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial
(formerly known as Rockland Federal Credit Union) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

There's never been a more exciting time to join us! We're launching a new brand and a new name Arise Financial
(formerly known as Rockland Federal Credit Union) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.

For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.

If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.

• Certified Great Place to Work
• Competitive pay
• Annual incentive/bonus potential
• Comprehensive benefits package including health, dental, vision, life, and AD&D
• 401(k) plan with employer match
• Generous paid time off and holidays
• Tuition reimbursement and professional development opportunities
• Opportunities for professional growth and career development
• Meaningful work that positively impacts our members and communities

As a Member Experience Assistant Manager (Assistant Branch Manager), you will help lead the daily operations of the branch while delivering exceptional service to our members and supporting the development of a high-performing team. Working closely with the Branch Manager, you'll ensure operational excellence, maintain compliance, coach team members, and foster a positive, member-focused environment. This is an excellent opportunity for an experienced banking professional who is ready to grow their leadership career.

• Support the day-to-day operations of the branch, ensuring exceptional member service and operational efficiency.
• Assume the responsibilities of the Branch Manager during absences or when they are engaged in other Credit Union responsibilities.
• Assist with supervising, coaching, training, and developing branch team members while providing ongoing performance feedback and support.
• Help assign work, resolve routine employee concerns, and contribute to performance evaluations and salary recommendations.
• Process member transactions as needed, including deposits, withdrawals, check cashing, and consumer and mortgage loan payments during peak periods or staffing shortages.
• Maintain flexibility to support other branch locations and work weekend hours based on business needs.
• Assist with monthly teller audits and perform periodic vault and cash drawer audits in accordance with established procedures.
• Ensure the security and accuracy of cash, negotiable instruments, and cash handling activities while maintaining compliance with internal controls and segregation of duties.
• Support daily balancing and proof activities, ensuring compliance with cash control policies.
• Oversee currency ordering and maintain appropriate cash levels to support branch operations.
• Promote Credit Union products and services while helping create a sales and service culture that meets member needs.

• High school diploma or equivalent…