Guest Services - Front Desk Attendant - Fairfield Inn, Mansfield

Fairfield Inn & Suites by Marriott

Facility located in Mansfield, MA at 50 Reservoir St. We are seeking a full‑time Front Desk Attendant.

We want you to join our team at Fairfield Inn & Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family. In addition we run company wide incentives year round & seasonal for all staff.

We are looking for a self‑motivated, guest‑focused candidate with some weekend availability. A friendly & welcoming personality is exactly what we need to be successful as a Front Desk Attendant here at Fairfield Inn & Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Pay: $17 - $18 per hour

• Maintain a warm, welcoming, and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel; ensure proper payment is received, special requests are noted and fulfilled, and accurate information is recorded.
• Answer the phone in a professional and helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and hotel policies.
• Practice punctuality for scheduled shifts.

Shifts: 7 am‑3 pm, 3 pm‑11 pm, Weekend availability.

Job type: Full‑time

Keywords: Hotel, Hospitality, customer service, receptionist, admin.

• Customer service experience.
• Hotel experience is a plus but not necessary.
• Attention to detail.
• Reliability.

• Daily Pay – Get paid any day.
• 401K matching.
• Brand hotel room discounts.
• Company‑wide hotel room discount program.
• Referral bonus incentive.
• Retention bonus incentive.
• Annual review program.
• Extensive room for growth.
• Paid training.