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HelpDesk/Support Technical Support IT Support Systems Administrator

Hybrid IT Helpdesk Concierge - White-Glove Client Support

Job in Mansfield, Bristol County, Massachusetts, 02048, USA
Listing for: JS Business Solutions
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A Massachusetts-based MSP is looking for a Level 1 Helpdesk Concierge to support a diverse client base by providing technical assistance and resolving IT issues effectively. This hybrid role involves daily communication with clients, troubleshooting various technology applications, and maintaining documentation. Ideal candidates will have 2+ years of experience in an MSP environment and be skilled in M365 administration and Windows troubleshooting.

Benefits include health insurance, a 401K, and opportunities for growth.
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