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IT Support Technical Support HelpDesk/Support

Tier 2 Desktop Support Engineer - Field & On-Site

Job in Mansfield, Bristol County, Massachusetts, 02048, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
An international consulting firm is looking for a Tier 2 Support Specialist in Massachusetts. This role involves providing technical assistance for software and hardware issues. Candidates should possess a Bachelor of Computer Science, along with experience in customer support and troubleshooting. You will assist with incident resolution, update tickets accurately, and may need to work after hours. The position offers a salary between $50,000 and $60,000, along with comprehensive benefits including medical coverage, vacation, and a 401K plan.
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