SAP Basis Lead SAP RISE & Infrastructure & SAP HANA

SAP Basis Lead with SAP RISE & SAP HANA

Location:

Mansfield, MA

Employment Type:

Full-time

• Manage day‑to‑day platform operations, ensuring system availability, performance, capacity, monitoring, backup/recovery, high availability, and disaster recovery.
• Govern and coordinate activities with SAP RISE, hyperscalers, and external providers, including service reviews, SLAs, escalations, and change windows.
• Oversee SAP system installations, upgrades, support packs, migrations, and technical projects, ensuring alignment with SAP's clean‑core and RISE guidelines.
• Ensure platform security, compliance, and audit readiness (user and role administration, system hardening, vulnerability remediation, adherence to the RISE shared responsibility model).
• Partner with SAP functional, development, and architecture teams to design robust, scalable solutions and ensure technical readiness for major initiatives and releases.
• Coordinate with offshore delivery teams: define scope, allocate work, monitor quality, and implement continuous improvement for operational excellence and cost efficiency.
• Establish and maintain standards, procedures, and documentation for SAP operations, including runbooks, SOPs, and environment inventories.
• Drive incident, problem, and change management processes for the SAP platform, including root‑cause analysis and long‑term remediation.
• Act as a key escalation point for critical SAP issues, working closely with SAP, infrastructure, security, and business stakeholders to restore service and prevent recurrence.
• Support planning and execution of SAP transformation programs.
• Collaborate with cross‑functional teams to support integrated business processes and solutions.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 15+ years of overall SAP experience with a strong focus on SAP Basis, platform operations, and technical architecture.
• Significant hands‑on experience with RISE with SAP and SAP S/4 HANA Cloud, Private Edition.
• Understanding of SAP’s roles and responsibilities, hyperscaler infrastructure, and shared responsibility model.
• Proven experience leading SAP Basis/platform teams, including managing offshore or distributed delivery models.
• Deep technical expertise in SAP Basis administration: system copies, client strategy, performance tuning, transport management, monitoring tools, backup/restore, and high availability/disaster recovery.
• Strong understanding of SAP HANA, S/4
  
  HANA, and integration technologies.
• Familiarity with SAP security and authorizations concepts, and collaboration with security and audit teams.
• Experience working closely with SAP, hyperscalers, and system integrators on cloud migrations, upgrades, and critical incidents.
• Demonstrated ability to communicate effectively with technical and non‑technical stakeholders, presenting platform status, risks, and roadmaps to IT and business leadership.
• Strong leadership, stakeholder management, and vendor management skills, with a track record of driving operational excellence and continuous improvement.