Sr. Manager, Reporting & Analytics

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Senior Database Manager reports to the Head of Data, Analytics & AI
• Located in Mansfield, MA
• Full-Time
• Hybrid

Summary:

Senior Manager Tri Mark USA's data and analytics function is scaling its reporting capabilities to deliver trusted, governed insights across the enterprise. As Sr. Manager, Reporting & Analytics, you will own two interconnected responsibilities: the enterprise Power BI semantic layer - certified datasets, DAX standards, dimensional model governance, and report quality - and the end-to-end delivery of analytics to business stakeholders across Supply Chain, Finance, Rebates, Merchandising, and Operations.

You will direct offshore reporting and analytics resources to execute the BI workload at scale, while serving as the primary analytics partner to the business. This role requires someone who can architect a semantic model in the morning and translate a rebates question into an actionable dashboard by end of day.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Own the enterprise Power BI semantic layer: certified datasets, DAX measures, dimensional model standards, dataset refresh SLAs, and report governance across all business domains.

• Lead analytics delivery to business stakeholders - translate business questions from Supply Chain, Finance, Rebates, and Operations into dashboards, reports, and self-service models.
• Direct and govern offshore reporting and analytics resources: scope definition, sprint planning, code and report reviews, quality accountability, and delivery SLAs.

• Partner with Data Engineering on Gold-layer data model requirements, semantic definitions, and data quality standards to ensure reporting reflects trusted, governed data.

• Establish and enforce reporting standards: certified dataset governance, naming conventions, visual design standards, RLS patterns, and refresh reliability.

• Manage the reporting backlog: intake, prioritization, effort estimation, and delivery tracking in partnership with the Director, Data Products.

• Drive adoption of self-service analytics - enable and train business users to operate independently within governed reporting frameworks.

• Rationalize the existing report portfolio: identify redundancy, retire ungoverned assets, and migrate users to certified, standardized solutions.

• Own semantic layer documentation: metric definitions, glossary, source-to-report lineage, and dataset certification records.

• Mentor and develop reporting and analytics team members; build a culture of craftsmanship and business impact.

COMPETENCIES:

• Strong Power BI and analytics engineering leadership with deep hands-on capability.

• Business-facing communication: translates data into insights that stakeholders act on, not just consume.

• Governance and standards discipline - maintains certification rigor without slowing delivery.

• Offshore delivery management: holds distributed teams accountable to quality and throughput.

• Continuous improvement mindset: rationalizes the report portfolio, reduces duplication, improves…