Project Manager II-Technology & Operations-PMIITO

Project Manager II – Technology & Operations

The Project Manager II – Technology & Operations serves as the operational owner of technology initiatives across the division, acting as the primary bridge between field operations, business leadership, and IT. You will drive the adoption, governance, and continuous improvement of the systems and data infrastructure that support operational decision-making, workforce management, and business development.

This position is firmly grounded in project management and operational discipline. The ideal candidate brings strong business process thinking, cross-functional stakeholder management, and a practical understanding of automation and analytics.

Essential Functions:

• Project & Initiative Management
• Systems & Technology Ownership (Business Side)
• Data, Analytics & Performance Visibility
• Automation & AI Enablement
• Process Improvement & Governance
• Leadership & Stakeholder Partnership

Minimum Requirements:

• Bachelor's degree in Information Systems, Engineering, Business, or a related field (or equivalent experience)
• 3+ years of experience in project management, operational support, business systems, or a related discipline
• Demonstrated ability to manage cross-functional initiatives with multiple stakeholders from initiation through delivery
• Experience working with technology and automation solutions from the business side
• Strong ability to translate operational needs into structured plans, requirements, and measurable outcomes
• Proficiency in data analysis and reporting; ability to build and interpret dashboards or operational scorecards
• Excellent verbal and written communication skills, including the ability to present to senior leadership

Preferred Qualifications:

• PMP certification or equivalent project management training
• Experience with low-code/no-code platforms such as Quick Base, Smartsheet, or similar (configuration and governance, not necessarily development)
• Familiarity with data visualization tools such as Power BI, Tableau, or comparable platforms
• Experience with AI-based tools or workflow automation (e.g., process automation, decision support, analytics augmentation)
• Working knowledge of integrations, APIs, and data flows between enterprise systems
• Telecom, engineering, construction, or utility industry experience
• Change management and user adoption experience

Other

Skills and Abilities:

• Operational and business process mindset; approaches technology as a means to business outcomes, not an end in itself
• Pragmatic approach to automation and AI — value-focused, not experimental
• Strong project ownership and accountability; sees initiatives through from concept to adoption
• Strategic thinking with the ability to connect day-to-day execution to long-term business objectives
• Highly organized, detail-oriented, and effective at managing multiple concurrent priorities
• Financial and operational literacy; able to interpret performance data and translate it into actionable recommendations
• Continuous improvement mindset with a bias toward action

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and fingers to handle, feel, or operate objects, tools or controls; reach with hands and arms.

Work Environment:

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Our Benefits:

• Medical, dental and vision insurance
• HSA, dependent care and medical flexible spending accounts
• Employee Assistance Program (EAP)
• 401(k) with company match
• Life insurance, and short-term and long-term disability
• Paid time off, paid holidays, and family and medical leave

If this sounds like you, come join the PIKE family.