Division President
Listed on 2026-03-01
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Management
Operations Manager, Business Management
Overview
Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We offer design services, commercial equipment, and food service supplies across multiple industries. Headquartered in Massachusetts, with a history dating back to 1896, we have locations nationwide offering service by combining design capabilities, market knowledge, purchasing strength, delivery, installation, and after-sales service. We operate with values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
- The Division President reports to the Executive Vice President
- Located in Mansfield, MA
- Hybrid
- Salary $245,000-$275,000
The President, United East Division is the senior executive responsible for the full commercial, financial, and operational performance of Tri Mark s United East business. This leader owns revenue growth, margin expansion, customer relationships, and organizational effectiveness across the New England footprint while ensuring alignment with Tri Mark s enterprise operating model.
This role leads system modernization (ERP, WMS, data, pricing), organizational integration, and commercial acceleration while protecting customer experience, employee engagement, and near-term financial performance.
The ideal candidate is highly organized, analytically strong, and a change leader who knows how to run a large KES business and move it forward without disrupting what already works.
Core AccountabilitiesCommercial & Revenue Leadership
- Own and deliver United East revenue growth across new customer acquisition, existing account expansion, and share-of-wallet
- Drive disciplined sales management, including pipeline rigor, forecasting accuracy, pricing compliance, and margin protection
- Partner closely with Corporate Accounts on national and multi-market customers
- Personally engage with strategic customers, suppliers, and key growth opportunities
- Build a commercial culture that prioritizes profitability, value-based selling, and customer lifetime value, not just top-line volume
Financial & P&L Ownership
- Maintain full accountability for revenue, gross margin, EBITDA, working capital, and operating expense
- Ensure deal economics, pricing discipline, and profitability targets are consistently achieved
- Partner with Finance on budgeting, forecasting, capital allocation, and performance reporting
- Use data and analytics to diagnose business performance and make fact-based decisions
Operations & Service Excellence
- Oversee all branch, warehouse, transportation, customer service, and operational functions
- Ensure consistent, high-quality service levels that protect customer retention and drive growth
- Lead productivity improvement, cost efficiency, and operational standardization
- Align operations with commercial priorities to scale profitably
People Leadership & Culture
- Lead, develop, and hold accountable all United East leaders and employees
- Establish a performance-based culture with clear expectations, measurable goals, and consistent follow-through
- Recruit, retain, and develop high-caliber commercial, operational, and leadership talent
- Build strong succession, bench strength, and leadership continuity
Transformation & Systems Leadership
- Serve as the United East business owner for ERP, WMS, pricing, and sales process transformation
- Ensure adoption of enterprise systems, data standards, and operating practices
- Lead organizational change to protect revenue, customer experience, and employee engagement
- Translate enterprise initiatives into real-world execution at branch and customer level
Market & Enterprise Leadership
- Act as the senior executive face of United East in the New England market
- Maintain executive-level relationships with customers, suppliers, and strategic partners
- Represent United East in Tri Mark s regional and enterprise leadership forums
- Serve as a trusted partner to the CEO, CFO, and East Region leadership team
The ideal candidate will bring:
- 10-15 years of progressive leadership experience in food service distribution, KES, or a closely comparable B2B commercial environment
- At least 3 years of direct experience in KES or food service distribution, with a deep understanding of how sales, pricing, supply chain, and service models work together
- A demonstrated ability to lead organizations through change, including system implementations, integration, margin recovery, and commercial evolution
- Strong financial and analytical acumen, with the ability to manage trade-offs, diagnose performance issues, and drive disciplined P&L results
- Bachelor s degree required; MBA or advanced degree strongly preferred
- 10+ years of senior leadership experience in food service distribution or comparable B2B…
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