Ancillary Sales Manager - Xfinity Center

Ancillary Sales Manager
- Xfinity Center page is loaded## Ancillary Sales Manager
- Xfinity Center locations:
Mansfield, MA, USAtime type:
Part time posted on:
Posted Todayjob requisition
-93229

Job Summary:

We're looking for someone who is:
** Sales-minded
- ** You understand how to bundle products and create upsell opportunities that drive revenue
** Analytical
- ** You enjoy digging into concert data and metrics to identify trends and opportunities
** Innovative & creative
- ** You think outside the box to develop new revenue streams while enhancing the fan experience
** Outgoing & personable
- ** You build strong relationships with guests and team members alike
** A strong leader
- ** You have experience leading a small team and understand staffing, budgeting, and operational best practices

If this sounds like you, we want to hear from you!
** THE JOB
** As the Ancillary Sales Manager at Xfinity Center in Mansfield MA, you will lead a team responsible for generating revenue through club and seat upgrades, premier parking, lawn chair rentals, fast lane access, future ticket sales, and other upsell opportunities on show days. Your mission is to drive sales while ensuring an exceptional guest experience. This is a part-time, seasonal role (approximately April-November) that is primarily events-based on evenings, weekends, and holidays, and will include in-office pre and post-event responsibilities.
** WHAT YOU'LL DO
**** Maximize Revenue & Guest Satisfaction
** Oversee the execution of all upsell programs and ensure seamless guest interactions

Continuously analyze data and guest feedback to adjust pricing strategies and sales tactics

Identify new revenue opportunities that enhance the fan experience

Participate in the venue's sustainability initiatives, helping to educate guests and staff on eco-friendly efforts while devising programs to reinforce these efforts
** Lead & Develop a High-Performing Team
** Train and manage the Ancillary Sales team to be proactive, sales-focused, and guest-friendly

Foster a culture of innovation and experimentation with product sales

Provide ongoing coaching to optimize sales performance

Interview and hire a professional, sales-driven team of individual performers and team players
** Operational Excellence
** Collaborate with venue leadership to ensure proper staffing and efficient operations

Work closely with the box office team to troubleshoot any issues with inventory, pricing, or guest concerns

Maintain inventory of ancillary products (lawn chairs, merchandise, etc.) throughout the season

Secure and reconcile day-of-show ancillary sales

Participate in the team's post-show sweeps to include lawn chair removal and recyclables collection

Lead back-end construction of sales inventories, pricing, and other ancillary initiatives

Other related duties as assigned by management
** WHAT YOU'LL BRING
*
* Required:

A sales-driven mindset with a passion for increasing revenue Strong data analysis skills to identify trends and optimize sales strategies Innovative thinking to develop and implement new revenue streams A love for live music and being in the heart of the action Excellent guest service and relationship-building skill Leadership experience, with the ability to motivate and manage a small team Strong communication skills and the ability to collaborate with all levels of leadership The ability to stand and walk for long periods of time, outdoors, in all weather conditions Availability for all events and necessary pre- and post-event duties on non-event days Ability to lift up to 25 pounds with proper lifting techniques

Preferred:

Continued education, certification, or literacy business, or a related field is preferred Experience in event sales or in a live music setting
** Physical…