More jobs:
Office Professional
Job in
Mansfield, Richland County, Ohio, 44904, USA
Listed on 2026-06-27
Listing for:
NEIGHBORLY
Full Time
position Listed on 2026-06-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Benefits/Perks:
- Flexible work schedule
- Paid vacation/holidays*
- Advancement opportunities
- Professional development opportunities
* Varies by Franchise Location
Responsibilities:- Process inbound customer calls with the goal to book service appointments
- Perform outbound customer calls as needed to follow-up, reschedule appointments, etc.
- Maintain communication with Mr. Rooter Plumbing Service Professionals to maintain efficiency.
- Dispatch Mr. Rooter Plumbing Service Professionals to customer locations
- Cash/payment management/handling
- Data entry
- Customer invoice administration
You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly, phone calls are answered timely, customers are communicated with efficiently, and Mr. Rooter Plumbing Service Professionals are effectively dispatched to customer locations.
- Able to lift 25lbs
- Customer-focused attitude
- Proficiency to navigate tablet-based technology
- Professional appearance and personality
- Positive attitude with a desire to learn with the best
- Team player who can work independently
Experience:
High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experience
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