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Hotel Front Desk 2nd and 3rd shifts

Job in Mansfield, Richland County, Ohio, 44904, USA
Listing for: Best Western Mansfield Ohio
Full Time position
Listed on 2026-07-08
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below

Benefits

  • Employee discounts
  • Free uniforms
Company Overview

Hospitality Management is dedicated to providing exceptional service in the hospitality industry, focusing on creating memorable experiences for our guests. With a commitment to excellence and a strong emphasis on teamwork, we strive to foster a positive work environment while delivering top‑notch hotel services.

Summary

We are seeking an experienced Front Desk Clerk/Night Auditor to join our team at Best Western Richland Inn. This role is essential for ensuring smooth operations during night shifts, providing outstanding guest service, and managing front desk activities. The ideal candidate will have a strong background in hotel operations and a passion for hospitality.

Responsibilities
  • Oversee front desk operations during night shifts, ensuring all tasks are completed efficiently.
  • Stay alert and vigilant at work to ensure personal safety and overall productivity.
  • Perform night audits to reconcile daily transactions and prepare reports.
  • Provide exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Manage reservations, check‑ins, and check‑outs with accuracy and professionalism.
  • Delegate tasks effectively among team members to maintain workflow and efficiency.
  • Maintain a clean and organized front desk area while ensuring compliance with hotel policies.
Requirements
  • Minimum of 1 year of experience in the hotel industry (preferred but training available).
  • Strong customer service skills focused on guest satisfaction.
  • Proficiency in front desk operations and night audit procedures.
  • Excellent communication skills, both verbal and written.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Bilingual candidates preferred but not mandatory.

Jaiy Ram LLC. is an equal opportunity employer and does not discriminate based on age, race, sex, religious affiliation, sexual orientation, or any other federally protected class of individuals.

All positions are exclusively temporary, with no possibility of transitioning into permanent roles.

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