Master Data Analyst. Mansfield LilyLifestyle

Master Data Analyst

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in‑class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models.

EXN's customer and vendor data is currently fragmented across multiple ERPs (Net Suite, SAP, Jiwa, Sage), inconsistently structured in Hub Spot, and not reliably linked across systems. The same partner can appear with different IDs, names, and structures depending on which system you look in – making campaign targeting unreliable, account-level decisions inaccurate, and operational processes manual.

The Master Data Analyst is the long‑term solution. In the meantime, there is significant work to do: defining what the data should look like, documenting what exists, measuring the gap, and working with IT and the MDM team to prioritize and track resolution.

As Master Data Analyst is implemented there is a need to define how master data is structured, how authoritative sources are determined across systems, and how records are matched and merged to form a trusted golden record.

The Master Data Analyst sits at the intersection of business and IT. They translate what commercial teams need from the data into quality requirements the technical teams can act on – and translate the technical reality of what the data contains back to the business in terms they can use.

As the Master Data Analyst, you will:

• Define and document data standards, validation rules, and quality thresholds for the Customer/Partner and Vendor domains
• Design and maintain a data quality scorecard for the Customer/Partner and Vendor domains, covering dimensions such as: completeness, accuracy, consistency, timeliness
• Maintain a structured log of known data quality issues, categorized by domain, system, and business impact
• Support Hub Spot data cleanup planning: define what the target state for Hub Spot company records should look like; establish quality criteria for the reimport; help sequence the cleanup
• Operate the MDM stewardship workflows for the Customer/Partner and Vendor domains: review match proposals, approve or reject merge recommendations, manage exceptions
• Contribute to the development of EXN's data governance operating model: RACI for data ownership, escalation paths, data steward responsibilities across domains, and the principles governing how master data decisions are made

The ideal:
Master Data Analyst

• 5-8 years' experience in master data management, data quality, data governance
• Understanding of master data management concepts, including golden record curation, match and merge and survivorship
• Experience of working with multiple source systems and resolving data errors across them
• Demonstrated ability to define data quality standards and metrics – not just identify problems, but structure and measure them
• Strong analytical skills; be comfortable interrogating data in SQL, Excel, or BI tools to investigate quality issues
• Experience producing data quality reports and domain documentation for non-technical business audiences
• Understanding of CRM or ERP data structures: accounts, contacts, hierarchies, and relationships

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic.

Employment decisions are made solely on the basis of qualifications, merit, and business need.