Assistant Store Manager

What you’ll do:

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with product styles, features and benefits
• Foster a positive, safe and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through company‑sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze and report completion of tasks and financial results utilizing company tools
• Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution and product placement
• Reduce loss through a consistent level of customer service, education and operational controls

• A positive and solutions‑oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership, supervisory and customer engagement skills
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.)
• Minimum of 1 year of retail or related management experience
• High‑school diploma or GED

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends and holidays as scheduled, with a minimum of two closing shifts a week

• Schedules that fit your life
• Health benefits
• Mental health benefits
• 30% discount on our brands
• Referral bonuses
• Education "Advance You" Program (earn GED or bachelor’s tuition‑free; learn English as a second language)
• Paid time off, holidays and parental leave
• Adoption assistance
• Charitable matching gifts

Compensation for this position ranges from $16.00 – $22.00 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran)

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status or any other status protected by federal, state or local law.